Data Deletion Instructions

You can ask us to delete personal data we hold about you, including data received through WhatsApp or Meta for our SaaS Master app, and enquiry details sent through this website.

How To Request Deletion

1. Email contact@havershamsolutions.com with the subject line Data Deletion Request.
2. Include the phone number or email address the data is linked to and, if relevant, the name of the business you messaged. Do not include passwords or private message content.
3. We will acknowledge your request within 2 working days and may ask you to confirm that the phone number or email address belongs to you.
4. We will delete the data, or arrange its deletion with the business that controls it, and confirm the outcome within 30 days. If we must keep some records for legal, security or accounting reasons, we will tell you which records and why.

If You Messaged A Business On WhatsApp

Businesses using SaaS Master decide how their customer conversations are kept. You can contact that business directly, or contact us and we will pass your request to it and help it complete the deletion.

Business Accounts Connected Through Meta

If your business connected its WhatsApp Business account to SaaS Master, a workspace owner can ask us to disconnect it and delete the workspace data. You can also remove the app's access at any time from your Meta Business settings. Removing access stops new data from reaching us; send us a deletion request as well to remove data already received.

See our Privacy Policy for more about how we handle personal data.